Communication can be challenging, particularly if teams are engaging remotely. But if we don’t communicate clearly and in a timely manner, tensions will ripple, breaking down cohesive supports that drastically impact team productivity.
Regardless of whether the tough conversation is at work or at home and with friends, how and when we communicate can either add clarity or an emotional fog. We have all had to engage in a tough conversation, and the paths can lead to three destinations; avoidance, hurt feelings or positive growth. Avoidance will only postpose the inevitable conversation, hurt feelings can occur when the conversation doesn't consider the other person's situation. It is the final destination of positive growth that we need to aim for.
This experience allows you to consider the impact your communication style has on those around you and guides you through key steps that will allow you to build confidence to take on any emotionally heightened conversation with respect, leading to positive results.